Operator Status (Shows operator’s Online and Offline status at a glance)

Operator-to-Operator Chat (Operator can easily interact with another operator if he wants any assistance)

View Visitor Details (Shows all the details of the accepted visitor)

Email Chat Transcript (Sends chat transcript at visitor’s specified email id)

View Visitor Typing Text (Operator can easily view what visitor is typing)

View Visitors List (Shows the list of the visitors requested for chat)